Privacy Policy (سياسة الخصوصية وحماية بيانات الطلاب)

1. Overview & Scope

Professor Joseph Academy (“the Academy”, “we”, “us”, or “our”), led by Senior English Instructor Professor Joseph Soliman, operates prof-jo.net. This Privacy Policy details our procedures regarding student data collection, parental visibility, examination telemetry, and data security in compliance with Egyptian Personal Data Protection Law No. 151/2020 and international educational privacy standards (COPPA & GDPR principles).

2. Information We Collect

We collect only the essential academic and transactional information required to deliver personalized education:

• Account Identity: Student full name, email address, phone number (WhatsApp enabled), and grade level.
• Parental Information: Parent name, mobile number, and authorization credentials for the Parent Portal.
• Academic Records: Practice exam scores, domain-level skill proficiencies, time spent per question, homework submissions, and study streaks.
• Proctoring Telemetry: Window blur incidents, tab-switching events, and timestamps recorded during timed practice exams.
• Transaction Metadata: Payment reference numbers and activation code logs. (Credit card numbers are processed directly by PCI-DSS certified payment gateways and never touch our servers).

3. How We Use Student Data

All information collected is strictly utilized to advance student academic performance:

• Generating diagnostic error reports and personalized study recommendations.
• Maintaining live 1v1 Academic Arena rankings and XP point progression.
• Providing parents with accurate weekly attendance and homework progress reports.
• Preventing unauthorized account sharing and ensuring fair test-taking environments.

4. Zero Third-Party Advertising Policy

We believe in an ad-free educational environment. We never sell, rent, license, or monetize student personal information to third-party advertisers, data brokers, or marketing networks.

5. Data Retention & Student Rights

Students and parents retain full rights to request an export of their academic records or to request account deletion upon course completion by contacting our administration desk.